Crises can emerge in many different ways, often striking without warning.
In a 1959 speech, John F. Kennedy said: “When written in Chinese, the word ‘crisis’ is composed of two characters—one represents danger and one represents opportunity.” Although today the misunderstanding in the interpretation of these Chinese characters is widely recognized, President Kennedy’s conviction that crisis yield unique opportunities is more important than ever.
Therefore, intelligent handling of the emotions that come with crisis is crucial.
To cope with a crisis, it is fundamental to rely on the right Team Leader. What is the role of EQ during a crisis?
A study from Harvard Business Review found that the main reason for Team Members’ turnover isn’t the organization: it’s management. EQ is so important that a study found that employees are 400% less likely to leave their job if their manager has high emotional intelligence.
So, the solution is start leading with EQ!
According to Mark Craemer, a US-based organization-development consultant, leadership coach and author of Emotional Intelligence in the Workplace, “It’s your EQ that enables you to be effective in your role, get promoted and do well in the workplace.”
In general, working in an emotionally intelligent way may mean taking a different approach – instead of prioritizing to-do lists or productivity goals, it means putting human relationships and our own and others’ feelings first. It may be a challenging mindset transition, yet the benefits can be profound, increasing morale, productivity, wellbeing and personal influence – all traits Team Members are demanding now, more than ever. Not to mention that even in daily life good decision making, healthy relationships, and all-around success in life depend on getting your emotions under control.
When collaborators feel seen, heard, and valued, they’re less likely to leave and more likely to contribute even more effort to the company they work for. The bottom line is that by building your EQ, learning how to evaluate and build it in others, and fostering an emotionally intelligent atmosphere in your organization, you can reduce Team Members turnover and make sure that the people you hire contribute in meaningful ways for your organization’s future. Moreover, relying on their EQ, leaders are able to face any crisis with lower levels of stress, less emotional reactivity and fewer unintended consequences.
TeamEQ provides you with the most suitable tools to improve your organizational EQ at all level with data, supporting you throughout the whole process. Do you want to know more?